Melbourne Water

Building an enduring partnership through strategic design practices.

Melbourne Water is the state Authority in charge of managing water supply catchments, sewage, drainage and flood management services for Melbourne.

Overview

Fluid has been helping Melbourne Water manage and protect major water resources since 2013 through above and below-the-line communication.

Fluid has developed a range of long-term and short-term activations, including revising Melbourne Water’s signage systems, creating video guidelines documentation, and designing and updating annual reports such as the Corporate Plan and OES Reports. Fluid has also developed communications promoting events, outlines for thought leadership, developed educational worksheets, and run community engagement campaigns.

Fluid’s development cycle has led to significant savings for Melbourne Water, with a cost reduction of 15% on some annual documents when adjusted for inflation over four years.